Saturday, January 21, 2012

National Student Survey/Internal Student Survey 2012

Student satisfaction surveys need your input now!

This is your chance to have your say about your course, your campus and your experience at UCA.  The survey is important to our understanding of what you think about us. It informs us of the things we are doing well and where they need improving. Your feedback (good or bad!) is used to improve the student experience and the results become part of formal monitoring processes within the University and it’s important that all of you take the time to complete it for the views expressed to be representative.

The ISS is for year 1 and 2 UG students and is administered in-house.
The NSS is for year 3 students only and is administered externally by Ipsos-MORI.

The survey asks you for a satisfaction rating via multiple-choice questions for the following areas:

1 Teaching
2 Learning
3 Assessment and Feedback
4 Personal Development
5 Work Placements (Not yet applicable to year 1/ year 2 students).
6 Organisation and Management
7 Academic Support
8 Learning Resources
9 Services and Facilities
10 Overall satisfaction with the quality of your course

There are also two free-text questions that will ask you to indicate what you like most about your course, and what improvements to the course or campus you'd like to see.  It’s good to be specific here and list your reasons etc.

All students eligible for the ISS have now been emailed a username, password and weblink for their particular survey to their ucreative inbox, so please check.  You should copy and paste your password into the relevant log-in fields of the survey to avoid any error. The login details are UNIQUE and not the same as your usual ucreative log-ins.

All students eligible for the NSS will be contacted by Ipsos-MORI. 

You can access the survey through the web address

You don’t have to be on campus to access the survey; it can be done from any computer.

The survey will need about 15 minutes of your time.  You MUST click ‘continue’ on each page until the final ‘thank you’ page appears to confirm your responses have been recorded.

All responses will be stored confidentially.
If you experience any difficulties please email

Once you've completed your survey, can you leave a 'done it' comment beneath this post - many thanks!


  1. all done and dusted!!

    didnt take long at all, and it is a great opportunity to give your feedback about the course.

  2. Received the email and I have completed the survey.

  3. Done it apologies for the lateness

  4. Done, sorry its late.

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