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What To Do When A CGAA Computer Isn't Working...

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Alan & I have no jurisdiction over the computers/software etc. in the 2 CGAA rooms.

The University's IT Dept. are responsible for the resources and they only respond to a problem if it's logged in their system via their helpdesk.

If there's a problem with a machine, or scanner or software, you have to TELL US so we can TELL THEM and get the problem on the system and dealt with asap. Frustratingly, I keep learning of problems with the CGAA resource via an overheard remark or sarky comment. If a machine isn't working, or if software isn't available when it should be, please do the community-minded thing and let either Alan or myself know.

If WE know, THEY'LL know and something can get done.

Comments

  1. Ruben Martins17 November 2010 at 09:32

    we can also opt to do in a not so community -minded, and use the picture as our guide. hhahaah

    only kidding!

    I will let you & Alan know if something is wrong with the computers

    ReplyDelete
  2. tutorphil17 November 2010 at 17:15

    don't you dare! :-)

    ReplyDelete

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